Billing Questions
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If you need additional information about your CyberKnife bill, please complete the form at the bottom of this page and a Coordinator will contact you
What do I do if my insurance changes?
- Notify the billing office at once before you make any insurance changes
- If you become eligible for Medicare
- If you become hospitalized
- If you move to a Skilled Nursing Facility
- If you enroll in Hospice
- If you change Medical Groups or Health Plans
If your insurance changes prior to or during your treatment course, the change can affect your coverage and benefits for treatment.
How do I contact the Billing Office?
You may complete the form on this page or you may call our Billing Office at (619) 220-4100 extension 130. You may also use our toll free number (800) 210-2400 extension 130
Will you bill my insurance for my treatment?
We will submit claims to your primary and secondary insurances. You will be asked to provide copies of your insurance card(s) and sign insurance assignment of benefits so that your insurances will pay directly to our group.
Who will submit claims to my supplemental insurance carrier?
After your primary insurance carrier has remitted payment to our office, as a courtesy to our patients, we will file a claim to your supplemental or secondary insurance carrier. Very often, the supplemental plan will pay the patient directly. If no payment is received after sixty (60) days from the date of filing, we will transfer the balance to the patient.
How much will my treatment cost?
Your cost for radiation therapy will vary based on your treatment plan. We will contact your insurance(s) to ask if you will have copays, deductibles and/or coinsurance and provide you with an estimate prior to the start of your treatment.
- When will I be billed for my treatment?
- Copays must be paid at the time of services.
- If you are responsible for Deductibles and/or Coinsurance, a payment arrangement for your estimated costs must be established prior to starting treatment.
- If you owe coinsurance or other amounts, a patient billing statement will be mailed monthly.
- If you are unable to pay the amount due within 30 days, please contact the Billing Office to arrange a payment plan.
How often do you bill me?
New charges are added daily to your account. We will submit these charges with your insurance company on a weekly basis. Once a month, you will receive a statement for any balance that you are responsible for.
May I pay with a credit card?
Yes. We accept Visa, MasterCard, American Express and DiscoverCard credit cards. You may complete the credit card information form on your statement and mail it to our group, pay using your credit card at any of our office locations, provide your credit card information to a billing representative by phone, or pay online at www.sdcyberknife.com/payment
For more information about our Billing procedures please complete this form and a coordinator will contact you:
To assist us in maintaining the privacy of your protected personal health information as required by the HIPAA Privacy Regulation please do not include any of your personal health information in your message for us.
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